Legal

Privacy Policy

How JMA Professionals collects, uses, and safeguards the information you share with us.

Effective Date: January 1, 2026

Overview

JMA Professionals (“JMA,” “we,” “us,” or “our”) is a licensed independent health insurance agency headquartered in Jacksonville, FL, serving clients nationwide. This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information when you visit jmapros.com or request a consultation with one of our licensed agents.

Information We Collect

We collect information you voluntarily provide when you contact us, request a quote, schedule a consultation, or apply for a position. This may include your name, email address, phone number, mailing address, date of birth, and information about your current insurance coverage or healthcare needs. When you apply for insurance through one of our partner carriers, additional information — such as Medicare beneficiary identifiers, Social Security number, or health information — may be collected directly by the carrier under their own privacy practices.

We also collect limited information automatically when you visit our website, such as your browser type, device, IP address, pages viewed, and referring URL. This information is used to operate the site, measure traffic, and improve the user experience.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and schedule consultations
  • Compare insurance plans and prepare quotes from carriers we represent
  • Submit enrollment applications to insurance carriers on your behalf, with your authorization
  • Send service-related communications and, if you opt in, occasional updates about coverage opportunities
  • Comply with insurance regulations, including state and federal recordkeeping requirements

How We Share Information

We do not sell your personal information. We share information only as needed to provide the services you request:

  • Insurance carriers — to obtain quotes, submit applications, and service your policy.
  • Service providers — vendors who help us operate our website, host data, send communications, or schedule appointments, bound by confidentiality obligations.
  • Legal and regulatory authorities — when required by law, subpoena, or to protect rights, safety, or property.

Telephone and SMS Communications

If you provide your phone number, you consent to be contacted by a licensed agent at JMA Professionals about insurance options. Standard message and data rates may apply to any text messages. You may opt out of marketing calls or messages at any time by replying STOP or by asking the agent to remove you from outreach lists.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use the site. You can disable cookies in your browser settings; some features of the site may not work as intended without them.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect the personal information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security; if you have reason to believe your information is no longer secure, please contact us at the number below.

Data Retention

We retain personal information for as long as needed to provide the services you request and to meet our legal, regulatory, tax, accounting, and reporting obligations. Records related to insurance applications and policies are typically retained for the period required by applicable state insurance law.

Your Choices and Rights

You may request access to the personal information we hold about you, ask that we correct inaccurate information, request that we delete information that we are not required to retain, or opt out of marketing communications. To make a request, contact us using the information below. We will respond within the timeframe required by applicable law. Residents of states with specific privacy laws (such as California) may have additional rights, including the right to know what categories of information are collected and the right to non-discrimination for exercising privacy rights.

HIPAA and Protected Health Information

JMA Professionals handles certain health-related information in connection with insurance enrollment. Where applicable, we treat that information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and the privacy practices of the carriers we work with.

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Third-Party Links

Our website may contain links to third-party sites, including insurance carriers and Medicare.gov. We are not responsible for the privacy practices of those sites; we encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the most recent revision. Material changes will be highlighted on this page.

Questions About This Policy?

Contact our Jacksonville, FL headquarters and our team will respond promptly.

(904) 370-3427

Or send us a message and we will follow up with you directly.

Contact Us →